Government sponsored identity APIs?

I came across this interesting article on O'Reilly Radar yesterday about gov.uk, the new (beta-ish) upgrade to direct.gov.uk. It's mostly about how the site was built (yay for open source), comparing with traditional government IT development.

But there's a really intriguing nugget in there - hints of an "idenity services" API. Here's the full quote:

"With regard to API's, our long term plan is to 'go wholesale,' by which we mean expose data and services via API's... We are at the early stages of mapping out key attributes, particularly around identity services, so to be fair it's early days yet."

I'm presuming by "identity services" they mean ways of programically identifying someone's online account as an actual person - somewhat similar to OAuth. In fact, since the development is all about open source, I wouldn't be surprised if they actually built it with OAuth.

This is a really intriguing path for government to take, and I'm pretty sure that I would be controversial... I know for a fact that many (especially in the US) distrust government getting involved in the web and would hate this idea.

On the other hand, this has potential for some really great innovation in Gov 2.0 - the concept of "Government as a platform". What if I was able to sign in to something like my bank account, or something similar with my driving license? Or my passport? This admittedly has some flaws, as there's nothing to stop the government tracking you this way. But, again, some would consider this no worse than Google or some other corporation tracking you. 

I personally can't make my mind up whether I'd use something like this. What I will say is that I think that they should go right ahead and test it out, as the worse that can happen is that nobody would use it... (Actually they'd probably be torn apart for spending "X million pounds on failed IT project")

Alternatively, I could be reading way too much into a single quote and they're not considering anything like an identity API.

Posted via email from 40_thieves's blog

Thirty Days of Running

Photo credit: kharied on Flickr

I've finally pulled my finger out and decided to properly start with this blog. I shamelessly pinched the idea for this blog off Andrew Dubber's posts doing the same thing. Originally I was going to post half formed ideas here, every day for thirty days. Quite frankly that died quickly, as I didn't have enough post-worthy ideas or the time to flesh out others. I may still end up doing that sometime. 

Anyway, this has morphed into something more along the lines of what Google spam killing chief Matt Cutts does every now and then: 30 days of ... something - anything. So to start off I'm going to try running every day for the next 30 days. For all of my 30 day projects I'm going to be keeping an eye on how I'm doing using another of Dubber's ideas: the 30 day calendar.

I've got a fairly set route that goes from my flat down through Southsea, along the sea front for a bit, and then back to my flat. The route is just under 5km. I've been using MyTracks, an app from Google to trace my routes and get some statistics like distance, average speed, etc. 

Why running? Well, number one I'm pretty out of shape, but I think I'm more motivated to do something that gets me up early and active. I've found that I'm better at sitting down and getting some work done during the day if I've been running in the morning. 

Well, that's pretty much it. I'll report back at the end of my 30 days to write up how I've done.

Posted via email from 30 Days of...

KISC Part 4: Winter Is Coming (And Gone)

Where I was skiing on Christmas Day. Jealous much? ;)

First of all, I have to apologise for that awful title... I couldn't resist (Here's where the reference is from, if you're wondering)

So yeah, I was back.... again. Pretty much the same as last year - 2 weeks, one week working, one week off. The big difference this year was the lack of guests. Unfortunately there were only 9 people booked on Ski Weeks, compared with about 200 last year. That meant I wasn't able to get any Ski Guiding this year, which is a real shame because it's possibly my favourite job at the Centre. No matter though, I still love being back and seeing all my friends :)

It meant that all of my work this year was in the Chalet, either in House (cleaning the Chalet) or Catering. Bit different to my normal Programme day. And a lot more tiring - big props to those who do it all day, every day.

Anyway, enough of my whining. Below are all of the photos I took (I know there's only a few - I kept forgetting to grab my camera). The first few are just from one of my lunch breaks skiing at Oeschinensee, and the rest are from A day off in Shilthorn.

See the full gallery on Posterous

I managed to get a quite a few lunch breaks and a day or two out, and the snow was pretty excellent most of the time. I really enjoyed skiing during Christmas Day lunch break - the snow was pretty nice, and I was skiing off-piste (which I'm still terrible at) with a few ridiculously good skiers. I didn't hit any trees which was a definite possibility. 

I also went to Shilthorn for the day - a resort best known for it's revolving restaurant at the top of the hill, as seen in On Her Majesty's Secret Service. It's right opposite the Eiger-Mönch-Jungfrau range which you can see in the background of some of the photos. It's not until you see the North Face properly do you really get a real sense of what it must be like. Truly awesome. The snow on the Shilthorn was epic. I genuinely lost my left ski for about 20 minutes after faceplanting (I told you I wasn't so good with the off-piste) just before I was about to pop back onto the piste. The off-piste area at Shilthorn is really nice, especially compared to where I've been most of my life (the 3 Vallées in France) where every inch of mountain is pisted to within an inch of it's life. My legs were pretty dead after a few hours of that...

Thanks again KISC for being so damn awesome. Not sure when I'll next see you, but I'm already looking forward to it.

Posted via email from Ali's Kandersteg Adventure

Untitled

(Image credit: x-ray delta one on Flickr)

I'm cautiously optimistic about Michael Gove's reform of ICT to become more like Computer Science. It's deperately needed (and has been for about 10 years) as outlined in these articles in the BBC and the Guardian:

http://www.bbc.co.uk/news/education-16493929
http://www.guardian.co.uk/politics/2012/jan/11/michael-gove-boring-it-lessons

I personally feel like I was massively let down by IT lessons when I was at school. I never felt like IT lessons were remotely fun or interesting - they were typing lessons merely that taught us how to be good worker drones. I was far more interested in science (which I still love), and so I started Biochemistry at Cardiff. I found that this wasn't the subject for me, and started to become more and more interested in the web and it's possibilities. Now I'm studying Web Technologies and I love mucking around with code. I'm extremely lucky to be able to do switch like that, and I'm sure that there's others out there who aren't.

The revamp is great news as it seems to focus much more on creating rather than only consuming, a path that I think has dangerous consequences.

However (you knew it was coming), I'm not convinced about the so called "open source" curriculum. Feels very much like a buzz word to please the geeks, rather than a concerted effort to change across the country. If "schools and teachers [have] freedom over what and how to teach" what's to stop a school that is unmotivated and/or incapable of updating the curriculum from doing so?

 If we're serious about creating a new generation of makers and hackers then the government needs to step up and provide a concrete curriculum. I realise that this top-down approach is very much against the hacker mentality, but I worry that we've neglected technology education for so long that we've lost the skills to teach it. 

I'm also skeptical of how the government will handle this guidance, and only listen to the huge corporations that have pushed hard for this. While we must thank them for bankrolling this change Microsoft, Google, IBM and others should have equal input as (real) open source initiatives and small scale hackers. Raspberry Pi springs to mind. As does Apps for Good. And Codecademy. 

So that's education sorted. Now we just need to overturn the Digital Economy Act and invest heavily in internet infrastructure, and we'll be golden :)

 

Posted via email from 40_thieves's blog

Is a "peer reviewed web" possible? This and many more questions about Hypothes.is

First of all, this post was supposed to be written about 3 days ago, but I've been super busy the last couple of days and this kinda got pushed down the schedule. This is an extension of a comment I left on RWW's article.

Science has been peer reviewing articles for about 350 years (maybe more, depending on who you credit). It's, as Ben Goldacre says, the "least-worst" system for making sure stuff that we read is reliable and accurate. Why don't we have something like this for the web? After all, for all you know I might be a dog.

That's exactly what Hypothes.is is attempting to do. The new startup, raising money on Kickstarter, and lead by Dan Whaley (a very interesting entrepreneur), which claims to have cracked it. It's not exactly new territory, with many failed project and companies in this field. Hypothes.is even put up a list of those who went before:

The service promises to check, verify and critique content on every web site in the world. Using a system of browser plugins, URL shorteners, a destination site and other approaches they plan to lay comments over web pages. Comments? You laugh? Well they promise to make "better quality" comments by ranking and classifying them, with sentiment analysis and a reputation system that will in effect produce community peer review. 

If this works, then I agree with Marshall Kirkpatrick (fantastic journalist), and I'm very excited to see more. The ability to crowdsource credible and relevant knowledge right in line with the original content would greatly improve the quality of information on the internet, which increasingly affects the world around us.

However (you knew it was coming), I'm skeptical for a few reasons:

Firstly, it seems to depend quite a lot on the sentiment analysis which they're apparently calling "stance". The video says they can pick up on a whole list of sentiments, which will be used to filter/rank the comments. I've not yet seen sentiment analysis that can do this accurately, despite the masses of data we have out there - unless they have an incredible new breakthrough (which I guess is possible) then I'm not sure how they can properly rank comments.

Another technology that has been promised many times and mostly failed is reputation ranking systems, again one of the tent poles holding up Hypothes.is. I'm yet to be convinced that reputation ranking systems that cover the entirety of human knowledge are even possible. Without artificial intelligence (and even then) how is it possible to accurately rank every aspect of a person's knowledge?

Depending on mainly on these technologies (as the video suggests to me) leads me to think that the supposed moderation will dodgy at best. Of course, I could be wrong especially if some crowdsourcing of comments is involved.

Next, who gets to pronounce the supposed domain experts? People who Hypothes.is are "engaging" to seed the service with quality knowledge - who are they? And how can they possibly have experts on every topic on the internet? Do their partners (so far: the Internet Archive, and the founders of Slashdot) have a say? Aren't we supposed to be avoiding a "top down editorial bureaucracy"?

Now I must admit that many of these fears have been allayed because I've found out that Hypothes.is is a non-profit. Neutrality is one of their 12 principles, but the service would be massively less useful if I suspected a basis.

What are they going to do to get me to write a comment on Hypothes.is instead on in a tweet, or a blog, or a Google+ post? In fact, there's no mention of the fact that a lot of commenting on stories these days happens elsewhere, not in the comments section. I actually happen to quite like this current system quite a lot - I have the chance to expand my thoughts and opinions right here. I would like more ability to link directly to a paragraph though - just like Dave Winer's blog.

Finally, the video brings up the problem of cold launch strategies. They address this, to an extent, in their FAQ saying that all social networks have the same problem and that they'll make the service useful from the start. What actually happens remains to be seen, as I say I hope it does work.

I'm also intrigued by the "distributed" nature: is it going to try to de-centralise comments? Can I install a version on my server? If so, I'm loving this - the ability to control my content on my server is an important data perservation point. Decentralisation is a key concept of the internet, and it's high time that comments went the same way.

One more question: The video also mentions videos - how will this work, especially with the dominance of Flash? Even YouTube (backed by the mighty Google) can't really do comments on videos properly. I'd quite like to see audio mentioned too...

I really hope they manage to annswer all my questions, and if they manage to pull it off then I'm extremely excited. I really like their 12 principles, especially open source, transparent and pseudonymous - all things that are "of the web".

Posted via email from 40_thieves's blog

1st Finch photos on Flickr

1st Finch (my group) just posted a "best of" set of photos on Flickr (all 500 of them):

Posted via email from Ali's Kandersteg Adventure

TalkTalk, customer service and how to suck at the internet

So this is going to be one of those typical "I have a blog, and so I'm going to complain about things" post right? Well yes, but I'm not normally one to write something like this, however I'm extremely fed up of dealing with it.

TalkTalk provides my parent's internet connection, and to be quite frank they're shockingly bad at it. The connection is often glacially slow (they were unable to use iPlayer until a couple of months ago because TalkTalk had some cap that they'd forgotten about, but thats another story) and once every couple of months the connection will simply die. My parent's home is in a fairly rural area, so I'm not expecting a lighting fast connection, however I do expect at least 100% uptime - it's not the middle of nowhere. Now of course, there'd be no problem if TalkTalk were able to fix this quickly and efficiently but - this is a telecomms company - they can't.

Here's what happened just the other day (and I had a mini Twitter rant about it): The connection is down for an hour or so, so my Dad rings up TalkTalk to get it sorted. He's put on hold for about 30 minutes while they "run some tests". No idea why they can't note down his number, run the tests and call him back - actually that's not true, I do know, TalkTalk is charging something like 30p a minute. Anyway, once he gets put back onto an actual person he's told that there's no problem with the connection at all. We've had no internet connection for about 2 hours by this point - it's definitely NOT WORKING! The call centre then has the cheek to ask for £120 to call out a BT engineer (who they're blaming for the problem) - £120 for a problem with their service, that we're paying for! TalkTalk seem to think that by constantly blaming BT for the problem, they can get away with it. And of course, if you ring BT they'll simply blame TalkTalk...

Anyway, my Dad gives up at this point and phones back later. TalkTalk has no record about the previous phone call... He goes through the whole "running tests" thing for the second time, and is again told that he has to pay for a BT callout (though it costs less this time weirdly). Okay, fine, we'll get a BT engineer out. When can he come? "Oh not until Tuesday" TUESDAY?!? THAT'S 4 DAYS AWAY! 

Luckily for my parents the problem fixed itself on Sunday, so my Dad wasn't left high and dry (he runs his business from home). I'm simply amazed that TalkTalk treated us so badly - the total denial that there was any problem, the cheek of charging £120 for a problem with their service, the complete lack of records (they were asking about our router - a router which was provided by TalkTalk only a few months ago), not being able to send an engineer for 4 days. It's quite incredible that they can get away with this, so that's why I decided to call them on it in this blog.

I emailed my Dad about this post and he came up with a few questions for TalkTalk:

• When phoning to register a fault, why is it necessary to be held on the line for at least 30 minutes each time while they go on and off line for several minutes at a time, "running tests".  i.e. why can't they just note down the fault, allow me to hang up and then call back when they have something to say.  If an engineer is required then that can be arranged then.
• Why does it take 4 days to get an engineer to call from first reporting the fault?
• Do they not have a policy of refunds & compensation while services are discontinued?  Their call centres don't seem to know and suggest calling a different number.
• Their call centre operatives don't seem to care or believe it's TalkTalk's responsibility when a fault occurs.  They seem more concerned at getting my agreement to pay BT's engineers call out fee should the fault be caused within the house than accepting that the problem is at their end.  My contract is with TalkTalk, not BT, so why do they give the impression that it's not TalkTalk's problem.
• Why don't they keep a database of previous calls and a record of caller's equipment etc - every time you need to go through a whole series of questions giving the same answer every time.  For instance, what router am I using?  Well if they looked at their records they would see that it's the one they supplied a few months ago, the last time I had problems with the broadband.

For the record, my parents are probably now going to switch to BT. Good job TalkTalk...

Posted via email from 40_thieves's blog